To ride on the success of “Fast Park” and take customer experience to the next level, Mira Place teams up with 1O1O to add the first e-parking service in Hong Kong, “e-PARKING” – to augment customers’ visiting experience.
Committed to its customers-first belief, Mira Place launched Hong Kong’s first innovative e-parking service for shopping mall — e-PARKING in Mira Place App. Applying Internet of Things (IoT) technology, e-PARKING simplifies the parking process with a few clicks. Mira Place members can try out unique functions including parking space reservation, carpark navigation, parked car locator and online parking reservation payment by using e-PARKING in Mira Place App.
- Touch-free Access
Member could enable “Touch-free Access” by registering the car plate number, Octopus Card number and at least ONE valid credit card in the e-PARKING page. After enabling the function, member will only need to keep the e-PARKING page open and turn on Bluetooth in order to enter or exit the car park (no card-tapping required). Parking charges will be billed to the default credit card automatically when member exits the car park.
- Free Parking Hour Redemption
Member could redeem 1-Hour Free Parking* with earned member bonus points on “e-PARKING” for immediate use before exiting the car park.
*Members could still obtain 2-Hour Free Parking Coupon directly from designated shops upon spending HK$500 (single same-day machine-printed receipt). Free Parking Hour redeemed via e-PARKING could not be used in conjunction with the Free Parking Coupon
- Parking Space Reservation
Through the Mira Place App, member-drivers can make remote reservations. Customers will no longer wait in queue, and theycan more effectively manage their time and make sure they will be on time for important meetings and appointments.
e-PARKING offers member-drivers thoughtful navigation services on the road and inside the car park. For the first time in Hong Kong, e-PARKING has adopted a hybrid approach provided by 1O1O integrating Narrow Band-Internet of Things (NB-IoT) with Wi-Fi to accurately navigate member-drivers to their reserved parking space in both indoor and outdoor locations. Such navigation includes both visual and vocal direction which escorts drivers safely to the designated parking space.
- Charging Facility Reservation
To offer a seamless parking experience, member-drivers can reserve charging facility through e-PARKING to ensure that they can charge their cars efficiently upon arrival.
- Other Customer-oriented Services
In order to enrich the whole experience, Mira Place also offers other thoughtful services for customers in e-PARKING. Through the powerful app, not only can member-drivers search for available parking space and reserve prams and wheelchairs and they can even also obtain butler services. e-PARKING can also arrange the most suitable parking space for different car models and display real-time parking information such as parking hours and accumulated parking fees.