To ride on the success of “Fast Park” and take customer experience to the next level, Mira Place teams up with 1O1O to add the first e-parking service in Hong Kong, “e-PARKING” – to augment customers’ visiting experience. From now on, Mira Place members could enjoy use the Mira Place App to enjoy exclusive free trial of e-PARKING service.
Committed to its customers-first belief, Mira Place is launching Hong Kong’s first innovative e-parking service for shopping mall — e-PARKING in Mira Place App. Applying Internet of Things (IoT) technology, e-PARKING simplifies the parking process with a few clicks. Mira Place members can try out unique functions including parking space reservation, carpark navigation, parked car locator and online parking reservation payment by using e-PARKING in Mira Place App.
(With the launch of e-PARKING, the “Fast Park” function will be discontinued.)
- Parking Space Reservation
Through the Mira Place App, member-drivers can make remote reservations. Customers will no longer wait in queue, and theycan more effectively manage their time and make sure they will be on time for important meetings and appointments.
e-PARKING offers member-drivers thoughtful navigation services on the road and inside the car park. For the first time in Hong Kong, e-PARKING has adopted a hybrid approach provided by 1O1O integrating Narrow Band-Internet of Things (NB-IoT) with Wi-Fi to accurately navigate member-drivers to their reserved parking space in both indoor and outdoor locations. Such navigation includes both visual and vocal direction which escorts drivers safely to the designated parking space.
- Charging Facility Reservation
To offer a seamless parking experience, member-drivers can reserve charging facility through e-PARKING to ensure that they can charge their cars efficiently upon arrival.
- Other Customer-oriented Services
In order to enrich the whole experience, Mira Place also offers other thoughtful services for customers in e-PARKING. Through the powerful app, not only can member-drivers search for available parking space and reserve prams and wheelchairs and they can even also obtain butler services. e-PARKING can also arrange the most suitable parking space for different car models and display real-time parking information such as parking hours and accumulated parking fees.
Registration Counter：Mira Place 1 Concierge
As a special offer to promote this exceptional experience to all car-owners in Hong Kong, Mira Place is waiving the spending requirement to activate Mira Place member accounts, so that everyone can try the new e-PARKING experience.
After signing up as Mira Place members and registering vehicle info in e-PARKING, car-owners could activate their Mira Place member accounts for free and receive 500 Welcome Points, by presenting the e-PARKING page.